This document contains all the terms of the rental agreement entered into between the lessor and the lessee, and it must be carefully read by the lessee before signing.
The main terms, particularly (but not exclusively) those relating to clauses 2, 3, 4, 5, and 6, have been adequately communicated to the lessee, and it has been explained that if the lessee does not understand any of the provisions in this document, they should request clarification from the Lessor's representative who is assisting them.
By signing this document, the lessee declares that no clarifications were requested that were not provided.
1 – OBJECT:
Valpi Rent, SA, hereinafter referred to as the "Lessor," rents the motor vehicle identified in the specific conditions of the contract, hereinafter referred to as "the contract," to the customer and driver identified at the beginning of the same, hereinafter referred to solely as the "Lessee," under the following terms and general conditions.
2 – DELIVERY AND RETURN OF THE VEHICLE:
2.1. The Lessee declares that they have received the vehicle in the conditions of use and cleanliness, with the respective accessories and documents mentioned in the contract, committing to return it in the same conditions as received, at the location and on the date designated.
2.2. If the vehicle is used in violation of the provisions of the contract, the Lessor may, at any time and without prior notice, terminate the contract and retake possession of the vehicle at the Lessee's expense. The return of the vehicle to the specified location is mandatory, under penalty of the vehicle being retrieved at any time.
2.3. If the Lessee wishes to extend the rental period, they must go to the Lessor's premises to enter into a new contract, subject to approval.
2.4. If the vehicle is not returned on the agreed date, the Lessee agrees to pay the Lessor, in addition to the daily rate in effect for the rented vehicle, compensation equal to the daily rate for each full or partial day, and further agrees to the initiation of civil and/or criminal proceedings necessary for the recovery of the vehicle. The Lessee will be responsible for compensating for all damages.
2.5. The Lessor is not responsible for any loss or damage to personal property left in the vehicle by the Lessee or any passenger during or after the rental period.
2.6. If the Lessee provides false information and/or acts in bad faith when entering into or during the rental contract or uses the rented vehicle for illegal activities, all use of the vehicle will be considered unauthorized by the Lessor, constituting a breach of the contract by the Lessee.
2.7. The Lessee is responsible for all losses or damages, including theft or robbery of the vehicle if it is not returned to a Lessor employee on the due date of the rental.
2.8. If the Lessee returns the rental vehicle before the end of the contract, no refunds or waivers of amounts already paid or due will be granted.
3 – USE OF THE VEHICLE:
3.1. The Lessee must take care and prudently use the vehicle, ensuring it is properly locked and secured when not in use, using the appropriate fuel, and diligently using any security devices installed in the vehicle.
3.2. Without prejudice to civil liability, the Lessee, under penalty of exclusion from the contracted services, must not allow the vehicle to be used in the following circumstances:
a) To transport passengers or goods in violation of the law;
b) For any sports events or training, whether official or not;
c) By anyone under the influence of alcohol, drugs, or any other substance that directly or indirectly reduces their perception and reaction capacity;
d) By drivers who have held a driver's license for less than one year or by unauthorized persons, i.e., those not identified in the contract or an attached document;
e) Outside Portuguese territory, without express permission.
3.3. In compliance with Decree-Law No. 84-C/2022 of December 9, the vehicle is delivered with an active VIA VERDE device. During or after the rental period, the customer must pay Valpi Rent for the toll costs, plus the device rental fee of €2.00 (two euros) per day.
4 – VEHICLE MAINTENANCE, REPAIR, AND PROCEDURES IN CASE OF BREAKDOWN:
4.1. If the Lessee becomes aware of any problem or anomaly with the vehicle, they must immediately stop using the vehicle and contact the Lessor, or, in case of after-hours emergencies, the roadside assistance provided in the vehicle's insurance documentation.
4.2. If the vehicle becomes immobilized due to a breakdown or anomaly, repairs can only be carried out by the Lessee if authorized in writing by the Lessor and in accordance with the instructions provided. The repairs must be documented with a detailed invoice listing the parts replaced.
4.3. Towing expenses, within or outside the country, resulting from improper use of the vehicle, will be borne by the Lessee.
4.4. The Lessee must take all necessary protective measures to maintain the vehicle in the same condition as received, including regularly inspecting the oil, water, and tire pressure.
4.5. For damages to the vehicle caused by the Lessee, they accept the "Damage Table" provided in the documentation, which sets out the general value of damages and determines the amount to be compensated to the Lessor.
5 – PRICES, TERMS, AND PAYMENTS:
5.1. The rental price is determined by the rate in effect for the category of the respective vehicle and is payable in advance.
5.2. If the Lessee wishes to extend the rental period, they must first obtain the written consent of the Lessor and pay in advance the rental amounts due for the agreed extension.
5.3. If the rental extension is not agreed upon, the contract will terminate at the end of its term. If the vehicle is not immediately returned, the provisions of Clause 2.2 of this Contract will apply.
5.4. The Lessee also agrees to pay the Lessor, in addition to the rental price:
a) Security deposits or deductibles as applicable under the current tariff, which may increase depending on the activation of additional services;
b) Amounts corresponding to the actual duration of the rental and additional mileage beyond what was agreed upon;
c) Amounts for damages resulting from accidents caused by the Lessee or theft or robbery not covered by insurance, or up to the deductible limit for insured damages;
d) Any applicable taxes or fees resulting from the situations outlined in the previous points;
e) The amount listed in the damage table, in case of the need for extraordinary cleaning of the vehicle;
f) Any extra-judicial costs, fines, and other penalties arising from violations of any legal norm attributable to the Lessee or the vehicle during the rental period;
g) Whenever the Lessor is notified by the competent authorities to identify the driver of the rented vehicle, the Lessee shall be required to pay an administrative fee of €35 (thirty-five euros) for each identification request received, regardless of the nature of the offense. This amount is intended to cover the administrative costs associated with collecting, verifying, and submitting the requested information to the authorities;
h) The cost of repairs and damages caused by accidents, collisions, rollovers, theft, or robbery of the vehicle and any immobilization resulting from such incidents;
i) An administrative fee of €100 (one hundred euros) in the event of an accident.
5.5. To guarantee compliance with the obligations under the Contract, the Lessee will provide a security deposit via a pre-approved bank card in the amount stated in the Contract, authorizing the Lessor to debit the amounts owed. The lessor only accepts bank cards issued by Visa or Mastercard, with a minimum validity of 3 months and in the lessee's name (excluding MBWay/MBNet, Prepaid, or other virtual cards). If the secured amount is insufficient to cover contract-related expenses, including tolls, damages, additional days, or other services, the lessor reserves the right to charge amounts exceeding the initially secured sum.
6 – SERVICES AND PROCEDURES IN CASE OF ACCIDENT:
6.1. The Lessee and/or the authorized driver of the vehicle are covered as insured parties under a mandatory automobile liability insurance policy, with coverage limited to a maximum amount of €50,000,000.00.
6.2. The Lessee shall protect the interests of the Lessor and its insurance company by:
a) Promptly reporting any accident, theft, robbery, and/or fire, even if partial, to the police; additionally, the Lessee must inform the Lessor of such situations within a maximum of 24 hours;
b) Not leaving the scene of the accident, theft, robbery, and/or fire before the arrival of the police, under penalty of being held responsible for all damages; in case of non-compliance with this clause, all coverage under any contracted services shall become immediately void;
c) Specifying in the report the actual circumstances of the accident, including the date, time, location, names and addresses of witnesses, the name and address of the owner and driver of the third vehicle involved, and the license plate, make, insurance company, and policy number of that third vehicle, filling out the amicable declaration found in the vehicle or through the "e-SEGURNET" application;
d) Undertaking not to admit any responsibility or fault for the accident to any third party, under penalty of the Lessor exercising its right of recourse against the Lessee.
6.3. In the event of an accident or damage attributable to the lessee, the lessee shall be liable for the full amount of the losses, unless they have purchased one of the following protection products, which must be specified in the special conditions of the rental agreement:
a) CDW (Collision Damage Waiver): this coverage partially covers damages caused by accident, collision, overturning, or fire, for which the Lessee will be responsible for damages up to the maximum deductible, varying according to the vehicle segment;
b) Medium CDW, Super CDW, among others: these coverages reduce the responsibility for the deductible, varying according to the vehicle segment;
c) TP (Theft Protection): this coverage adds the risk of theft or robbery to the coverages mentioned in the previous products under the same conditions/deductibles.
6.4. Only the Lessee and/or the authorized drivers will benefit from the contracted services; non-compliance with this provision will result in the total annulment of the coverages.
6.5. In the event of breakdown and/or accident caused by intent, negligence, intoxication, use of narcotics, or non-compliance by the Lessee and/or driver with all the general conditions of the rental and the applicable traffic laws and regulations, the contracted coverages shall be considered null and void; coverage in the event of theft will also be canceled if the Lessee fails to return the vehicle keys to the Lessor.
6.6. In the event of breakdown and/or accident due to speeding, intent, negligence, driving under the influence of alcohol, drugs, or any substance that impairs driving ability, the Lessee shall be responsible for all repair costs and compensation for the downtime of the damaged vehicle, even if a deductible or reduction of deductible service was contracted.
6.7. The insurance and services, if contracted, do not exempt the Lessee from paying for damages caused by their fault, to the upper, lower, and interior parts of the vehicle, provided there is no collision.
6.8. If the Lessee deliberately provides false information to the Lessor, specifically regarding their identity, address, email, phone contact, or validity of their driver's license, the Lessor reserves the right to charge the Lessee for all additional costs incurred as a result of such statements, without prejudice to any applicable criminal liability.
6.9. In any case, it is established that contracted services or liability limitation coverages are subject to the same exclusions referred to in Point 6.
6.10. If the Lessee fails to comply with the aforementioned procedures, the Lessor reserves the right to charge the Lessee the total amount of damages caused to the vehicle, as well as losses resulting from its downtime, including losses due to theft or robbery, regardless of the coverages and services contracted, including deductible or reduction of deductible services.
7 – PERSONAL DATA:
7.1. The Lessee shall provide, at the commencement of the Contract, his/her personal data and the personal data of the vehicle driver(s), for identification purposes.
7.2. In accordance with the Privacy Policy available at (https://www.valpirent.pt/Home/GeneralInfo?Type=11), the Lessor is the entity responsible for the processing of the personal data provided within the scope of the Contract.
7.3. The Lessee acknowledges that the vehicle may be equipped with a geolocation device (GPS), which may be used in the event of contractual non-compliance and/or cross-border travel.
8 – INFORMATION, CLARIFICATIONS, AND FINAL PROVISIONS:
8.1. The Parties expressly agree for legal/judicial purposes, including for summons and/or notifications related to the Contract, that their domiciles are those stated in the Contract.
8.2. The Lessee acknowledges that all clauses in this contract were timely and expressly communicated and explained to them, and that they are aware of them, and therefore signs this contract.
Made in duplicate, with the original remaining with the lessor and the duplicate with the lessee.
